Rental conditions
Home Age Restrictions
Terms and Conditions of hire
Age restrictions
There are only 2 age limits:
customer must be over 21 years old;
driving experience should be at least 3 years.
If the driver does not meet these requirements, the company may offer an increase in the amount of the deposit.
List of required documents
To rent a car, a citizen of Kazakhstan will need a passport and a driver's license with the right to drive a vehicle of the appropriate category.
To conclude a rental agreement, a foreigner must provide a national passport and international rights or a driver's license, in which the name and surname are indicated in Latin letters.
Payment Methods
For the convenience of customers, we offer various payment methods, including by bank transfer, or by plastic card. Payment can also be made in cash and by bank transfer.
Payment for renting a car is made before the trip. The client pre-pays the full term of the lease. If you wish to continue the rental, you must also make an advance payment. In the case of returning the car a few days before the end of the rental period, payment is recalculated based on the actual time of use of the car.
Pledge
Together with the rental payment, the client is obliged to make a deposit (deposit) for the car. It can be paid in cash or by credit card. The size of the deposit depends on the class of the car.
The deposit is returned after checking the video recording for traffic violations. The check can take up to a week (if the car was used in the city), up to two weeks (if the car went outside the city)
What fuel to use?
In order to avoid car breakdowns, the company strongly recommends refueling only at official car refueling stations with Sinooil 95, Homad Oil, Helios, Gazpromneft, Royal Petrol 95 gasoline.
Mileage requirements
The daily mileage is 200 km.
Territory of movement
Customers of our company have the right to freely use leased cars in the city of Almaty and Astana. It is also individually possible trips across the territory of Kazakhstan as well as abroad (nearby borders to Kazakhstan). Our managers will tell you more about it.
Who can drive a rented vehicle?
Only a driver who has a certificate confirming the right to drive a car of this category has the right to drive a rented car.
The company can write a car control up to 3 drivers for free.
Rental period
The minimum rental period is 24 hours. The starting point of the lease term is considered to be the moment of signing of the vehicle transfer and acceptance certificate.
The car must be returned no later than 1 hour after the end of the last day of hire. For the delay in returning the car, there is a rent for an additional day of hire.
Insurance Terms
Each car of the Akzhol company is insured under compulsory insurance. Compulsory insurance of civil liability of vehicle owners (OPAG)
Receipt and return of the vehicle
Delivery and return of the car is held in offices during business hours, but the company can also provide you with additional services:
During working hours, receiving cars 3000 tenge
Not working time 6000 tenge
Delivery and selection of the car at your address during working hours 3000 tenge
We are glad to help you from Monday to Sunday - from 09:00 to 22:00
CUSTOMER SUPPORT IS ROUND-THE-CLOSE INTERVIEW!